Still have questions?
At EDS we want to make sure you understand EXACTLY who we are and what we do. Below you will find a list of frequently asked questions and answers.
As always, we are happy to talk with you so schedule a time to talk to the team at EDS today!
Frequently asked questions
1. What is Ecom Diversify (EDS), and how can it help my e-commerce business expand its reach?
Ecom Diversify (EDS) is a specialized e-commerce agency that helps online sellers diversify their retail channels and expand their market presence. We partner with private-label brand owners to identify new marketplace opportunities beyond Amazon. Our extensive network of retail buyers and decades of e-commerce expertise enable us to secure vendor relationships with major online retail channels and manage these valuable partnerships for sustained growth.
2. Why is diversification important for my e-commerce business, and how can EDS assist this process?
E-commerce channel diversification is crucial for sustainable business growth and risk management. Relying solely on one marketplace (like Amazon) can put your business at risk. At EDS, we believe in creating a robust multi-channel strategy where your products are available across various online retail platforms. Our expertise helps you establish and maintain these additional revenue streams, ensuring long-term business stability and growth potential.
3. What sets Ecom Diversify apart from other e-commerce diversification services?
EDS operates on a transparent, flat-fee pricing structure, unlike traditional e-commerce agencies that charge revenue percentages or excessive fees. This approach creates a sustainable partnership between the brand owner, retail buyer, and our agency. Our model prevents the common industry problem where agencies get cut out of the process, leaving brand owners without support. View our straightforward pricing structure to understand how we maintain long-term, mutually beneficial relationships as a team- the buyer, the agency, and the brand owner.
4. What types of e-commerce diversification strategies does EDS specialize in?
We excel in marketplace expansion strategies, focusing specifically on helping emerging brands transition from third-party marketplaces to gain access to selling their products on established retail e-commerce channels. Our expertise includes:
• Retail marketplace integration
• Channel expansion strategies
• Vendor relationship management
• Multi-channel growth optimization
5. Can Ecom Diversify customize its services for my specific business needs?
Absolutely! We recognize that each e-commerce business has unique requirements and goals. Our process begins with a comprehensive consultation call, during which we assess your current business model, growth objectives, and operational preferences. This allows us to create a tailored diversification strategy that aligns perfectly with your business vision and capabilities.
6. How does the collaboration process with EDS typically work?
Our streamlined onboarding process is designed for efficiency:
1. Complete our comprehensive onboarding document (and your part is done!)
2. We handle all channel communications and price negotiations
3. Regular updates keep you informed of progress
4. Minimal involvement is needed until vendor approval and you receive your vendor number
5. Full support through the entire vendor acquisition process
7. What results can I expect from implementing diversification strategies with EDS?
Based on our experience with Amazon sellers, clients typically achieve:
● Approximately 10% of their Amazon sales volume on new channels
● Reduction of Amazon dependency from 100% to about 60%
● Development of new revenue streams accounting for up to 40% of total sales
● Increased business stability through multiple selling channels
8. Is there a minimum requirement or specific industry focus for working with EDS?
While we excel in DIY, Industrial, and Home Decor categories, our services extend across various e-commerce sectors. We continuously expand our retail connections and industry expertise, making our services valuable for diverse product categories. Our focus is on growth potential rather than strict industry limitations.
9. How can I get started with Ecom Diversify?
Getting started is simple! SCHEDULE A MEETING with our team to begin your e-commerce diversification journey. During this initial consultation, we'll discuss your business goals and outline a customized strategy for your brand's expansion. Then, you'll be on your way to becoming an Ecom Diversify client!
10. Does EDS provide ongoing support after implementation?
Yes, we offer comprehensive monthly management services, including:
● Buyer relationship management and communication: We handle all buyer communications while keeping you informed. Our team manages inquiries, develops strategies, and responds to questions on your behalf.
● SKU creation and updates: We manage the complete SKU catalog, handling initial uploads and ongoing product updates.
● Advertising strategy and optimization: We partner with retail media teams to launch, optimize, and effectively manage your channel advertising campaigns.
● Problem resolution and ticket management: We handle all channel support tickets and resolve any account or product issues on your behalf.
● Dedicated account support and team consulting: We are your primary point of contact and defense for all channel-related support and inquiries.
11. Can EDS provide references from successful projects?
Yes! You can request up to three references from our successful client partnerships during your introductory call. These references demonstrate our track record in helping businesses achieve their e-commerce diversification goals. Book your introductory call here.
12. How does EDS stay current with e-commerce trends and technologies?
Under the dedicated leadership of Rick Mirsky, who brings over two decades of e-commerce expertise, EDS maintains cutting-edge knowledge of:
● Emerging marketplace trends
● New e-commerce platforms
● Advanced selling strategies
● Latest industry technologies
● Innovative software solutions
13. Can EDS help my brand enter brick-and-mortar retail stores?
While EDS specializes exclusively in e-commerce and online retail growth, we understand that physical retail presence is an important goal for many brands. Connect with our sister company, Project Retail, for brick-and-mortar retail opportunities. They specialize in helping brands secure placement in physical retail stores and can guide you through the entire process.
Ready to explore brick-and-mortar opportunities? Fill out Project Retail's quick assessment form to get started!