Privacy Policy

Effective Date: June 1, 2021
Last Updated: December 24, 2024

Introduction

Ecom Diversify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ecomdiversify.com (the "Site") or engage with our e-commerce consulting services.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Company name and business information
  • Product and sales data you share during consultations
  • Communication records and correspondence
  • Payment and billing information

Non-Personal Information

We automatically collect certain information when you visit our Site:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on our Site
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide e-commerce consulting services and retailer placement assistance
  • Communicate with you about our services and your account
  • Process payments and manage billing
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processing via Stripe through HubSpot integrations
  • Email marketing platforms
  • Website analytics providers (e.g., Google Analytics, if used)
  • Customer relationship management (CRM) systems (e.g., HubSpot)
  • Meeting scheduling tools (e.g., HubSpot Meetings)

Business Partners

With your consent, we may share relevant business information with retail partners (Home Depot, Lowe's, Wayfair, Zoro, Tractor Supply, etc.) as part of our placement services.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These may include:

  • Essential cookies for website functionality
  • Analytics cookies to understand website usage
  • Marketing cookies for targeted advertising

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Business information shared during consulting engagements may be retained longer for relationship management purposes.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination

GDPR (EU/EEA) Data Protection

If we collect or process personal data relating to individuals in the European Union (EU) or European Economic Area (EEA), we do so in accordance with the General Data Protection Regulation (GDPR) and are committed to meeting its requirements. Our primary lawful bases for processing include:

  • Contract performance: to provide and manage our services and respond to requests
  • Legitimate interests: to operate, improve, and protect our services in a way that does not override your rights and freedoms
  • Consent: where required (e.g., certain marketing); you can withdraw consent at any time
  • Legal obligations: to comply with applicable laws, regulations, and record-keeping requirements

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Ecom Diversify
Email: hello@ecomdiversify.com
Address: 2900 Logan Road, Ocean, NJ 07712
Phone: (732) 339-3880