Terms of Service

Effective Date: June 1, 2020
Last Updated: December 24, 2024

Acceptance of Terms

By accessing or using the Ecom Diversify website (ecomdiversify.com) or engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

Description of Services

Ecom Diversify provides e-commerce consulting services focused on helping established e-commerce brands expand into curated retail and wholesale channels. Our services include:

  • Retailer outreach and pitching
  • Account setup assistance
  • Onboarding guidance
  • Ongoing retailer relationship management
  • Strategic consulting for channel diversification

Eligibility

Our services are designed for established e-commerce brands and businesses with:

  • Proven products and operational maturity
  • Existing revenue streams on marketplaces (Amazon, eBay, Walmart, etc.)
  • Desire to diversify into retail and wholesale channels
  • Operational readiness for channel expansion

We reserve the right to refuse service to any potential client at our discretion.

Use of Website

Permitted Use

You may use our website for lawful purposes related to learning about and engaging our services.

Prohibited Use

You may not:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our website or services
  • Copy, modify, or distribute our content without permission
  • Use automated systems to access our website
  • Provide false or misleading information

Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Ecom Diversify or our licensors and is protected by intellectual property laws.

Service Terms and Client Responsibilities

Client Obligations

Clients engaging our services must:

  • Provide accurate and complete information about their business and products
  • Maintain operational readiness for new sales channels
  • Comply with all applicable laws and regulations
  • Respond promptly to communications and requests
  • Pay all fees according to agreed terms

Service Limitations

We provide consulting and facilitation services. We do not:

  • Guarantee specific sales outcomes or retailer acceptance
  • Control retailer decisions or policies
  • Assume responsibility for client product quality or compliance
  • Provide fulfillment or logistics services

Fees and Payment

Service fees will be outlined in separate agreements or statements of work. Payment terms, including due dates and accepted payment methods, will be specified in your service agreement.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary and sensitive business information shared during the engagement.

Disclaimers

Service Disclaimer

Our services are provided "as is" without warranties of any kind. We do not guarantee specific outcomes, retailer acceptance, or sales results.

Website Disclaimer

We strive to provide accurate information but make no warranties about the completeness, accuracy, or reliability of website content.

Limitation of Liability

To the maximum extent permitted by law, Ecom Diversify shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Lost profits or business opportunities
  • Retailer decisions or policy changes
  • Third-party actions or services

Our total liability shall not exceed the fees paid by the client for services in the 12 months preceding the claim.

Indemnification

Clients agree to indemnify and hold harmless Ecom Diversify from claims, damages, or expenses arising from:

  • Client's use of our services
  • Client's products or business practices
  • Violation of these Terms or applicable laws
  • Infringement of third-party rights

Termination

Either party may terminate the service relationship with appropriate notice as specified in the service agreement. These Terms remain in effect regarding past use of our website and services.

Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of New Jersey.

Dispute Process

Disputes will be resolved through:

  • Good faith negotiation
  • Mediation if negotiation fails
  • Binding arbitration if mediation is unsuccessful

Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or direct notice to active clients.

Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full effect.

Contact Information

For questions about these Terms of Service, please contact us:

Ecom Diversify
Email: hello@ecomdiversify.com
Address: 2900 Logan Road, Ocean, NJ 07712
Phone: (732) 339-3880

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.